Jean Roberts ( previously Jean Tripovich ) has been an active participant in, consultant to, and observer of the Nonprofit and SME (small and medium enterprise) Sectors since the 1970s
Jean Roberts
From 1985 to 2012, Founder and Director of Roberts Management Concepts Pty Ltd.
I am pleased to offer my books and e-books free of charge as from 5th January 2013 – email jean@jeanroberts.com.au if you are interested:
- Jeans Successful Quoting and Tendering for Small and Medium Enterprises (SMEs) and Nonprofit Organisations
- Jean’s Service Delivery for Nonprofit and Commercial Service Providers
- My Spiritual Journey as an Independent Consultant
- Successful Submission Writing – for Business and Nonprofits 3rd Edition
- Committee Members’ Handbook
- Competitive Tendering – how to write a competitive tender
- The Left and Right Brain Business
- Riding the Waves of Community Development in Australia
- Managing Governance in Nonprofit Organisations in Australia
- Governance Kit No. 3 Personal responsibilities of nonprofit Board Members
- Governance Kit No.2: Partnership Relationships
- Governance Kit No.1: clarifying the roles and responsibilities of nonprofit Board Members
- One Man Show – the smallest of small business
+Index of Further Articles below links you to 180+ free articles. Move your curser to the link below for access to the complete list – each title is a direct link.
Subscription is also free – and ensures you receive immediate email advice when new Articles are added – usually fortnightly.
What's New
- Understanding Personal Values in Policy Development – Custodial or Humanistic
- Life-cycle of a Grant Application or Submission
- Applying labels to categorise individuals is out of control
- Boardroom Tensions, Traumas and Triumphs
- Survival Protection Plans for SMEs and Nonprofits
+ Index of Further Articles
The following index lists all the articles available from Jean Roberts. Please contact Jean to discuss the content in further detail.
- The Left and Right Brain Business
- Jean’s Eight Simple, Effective and Reliable Planning Tools – in one file
- Theoretical Quality Framework for Nonprofits and SMEs
- Quoting is more than just price – if you want your business or service to survive
- Time and Task Management
- A day in the life of a dynamic Association CEO
- Key characteristics of a ‘successful’ Nonprofit Committee/Board
- Relationship between a Nonprofit Constitution and Internal Policies and Procedures
- Difference and relationship between ‘Management’ and ‘Leadership’ – and their link with ‘Innovation’ and ‘Entrepreneurship’
- The Politics of Collaborative Effort in Nonprofit and SME Workplaces
- Jean’s Tool No. 1 – Information
- Major Signs of Business Failure – early 1990s and today
- My simple, effective and reliable planning tool – the Triangle: Step 2
- Jean’s Nonprofit Critical Success Factor Checklist
- Making Ethics Work – Free Trial
- Checklist to guide an internal review of your quoting and tendering procedures
- How and why I write the way I write – Jean Roberts
- Managing fear as a very small business!
- Moving into and out of the position of Board Chairperson
- Typical behaviours of proactive, reactive and crisis management styles
- Jeans Successful Quoting and Tendering for Small and Medium Enterprises (SMEs) and Nonprofit Organisations
- Standards and Accreditation are very hot topics!
- Role of a Peak Body – from the perspective of the membership base
- Jean’s Nonprofit Constitution Checklist
- How does information affect the Board's management style?
- Jean’s definition of Nonprofit Governance
- Jean’s Nonprofit and Social Enterprise Organisational Health Check
- Where two or more are gathered, there is potential for conflict – with free discussion paper included
- Management Styles in SMEs and Nonprofit Organisations
- In-House Risk Register Workshop – practical strategies based on individual work practices
- Nonprofit Sector Risk Scenarios
- Understanding different behaviours in work, family and social environments
- Why Nonprofit Boards and SME Owner-Managers should bother about Policies
- Complexity vs Simplicity
- Jean’s on-the-job coaching – Customer/Client/Consumer Service Quality
- Difference and relationship between Worry and Concern
- Jean’s Making Ethics Work Checklist launch
- Nonprofit Board Self-appraisal – is this something your Board does every year?
- Understanding the relationship between Entrepreneurship, Innovation and Creativity
- The gulf – and transition – between mediocrity and success
- Have you thought of applying the principles of Deliberate Practice to your life as a Small Business Owner/Manager?
- Jean’s definition of a Case Study or Scenario
- My simple, effective and reliable planning tools – the Arrow: Step 6
- Checklist for effective and efficient decisions and meetings
- Governance Kit No.1: clarifying the roles and responsibilities of nonprofit Board Members
- Entrepreneurship and Innovation depend on HRD
- Member-based Clubs – a financial and operational analysis
- Nonprofit Sector – an overview of the rate of change
- Managing Workplace Relationships
- My simple, effective and reliable planning tool – the Straight Line: Step 3
- 5-Levels of Quality Maturity in Nonprofit Board Performance
- Questions for Nonprofit Boards or Committees on the financial aspects of their governance role
- Board Chairpersons need to understand how their Board Members talk
- One Man Show – the smallest of small business
- Improving the Workplace Environment – through left- and right-brain orientation
- Jean’s definition of a Tender
- Checklist for a new or intending CEO, Manager or Coordinator in a Nonprofit Organisation
- Riding the Waves of Community Development in Australia
- Jean’s Making Ethics Work Checklist – a work in progress
- Definitions can ensure clarity and avoid confusion
- Boardroom Tensions, Traumas and Triumphs
- Competitive Tendering – how to write a competitive tender
- Momentum
- Role and Function of a Peak Body – from the perspective of a Peak Body’s Board and CEO
- Management and Leadership: Risk and Quality are two sides of the one coin
- Owner/Managers as Managers, Leaders, Innovators and Entrepreneurs
- Jean’s Core Business Strategy No. 2: The Art and Science of Business: ‘Critical Success Factors – Jean’s A-Z’
- Delegation of Authority from a Nonprofit Board to the CEO
- Theoretical Frameworks – why we need them in governance and management
- Jean’s definition Linking Policies with Improved Work Practices
- Boards need to know what they need to know!
- Jean’s definition of Assume
- Benefits of Reflection – in Pursuit of Facts
- Committee Members’ Handbook
- Planning and implementing a strategy for growth
- An extract from One Man Show – The purpose of a marketing strategy
- Jean’s Checklist for Reading or Writing a Tender or Submission Brief
- Jean’s definition Difference between Management and Leadership
- Risky Changes for Small Business Owner/Managers
- Jean’s Core Business Strategy No. 6: Traps in Tendering and Outsourcing
- Governance Kit No.2: Partnership Relationships
- Skills Involved in Tendering
- Crisis Management Strategy – using cashflow as an example
- Action-research projects in the nonprofit sector
- Supervision and Delegation
- Jean’s Checklist: Making Ethics Work – a working definition
- Jean’s Tool No. 4 – Decision Tool
- Introduction to Key Performance Indicators (KPIs), Measures and Targets for Small and Medium Enterprises (SMEs)
- Comments on Major Sections of Board or Committee Minutes
- Jean’s Making Ethics Work Checklist – Parameters and Focus
- Jean’s Checklist: Making Ethics Work – Leaders and Managers must manage relationships within their workplace.
- Representative Board/Committee members in a nonprofit organisation
- Role of Patron in a nonprofit organisation – active or passive?
- Some of the Myths about Nonprofit Governance
- Jean’s Checklist: Exposing the traps in tendering and outsourcing
- Writing an Evaluation Report for a funded or contracted service
- Submission/tender writing – how does it rank in your Company’s priorities?
- Jean’s definition of Quality System
- Business Brainpower as a tool in Training and Development
- Annual General Meeting (AGM) and Annual Report Checklists
- Artful use and application of Effective Communication
- Managing Fear about Nonprofit Board/Committee Performance
- Delivering Quality Services – a free checklist for Service Providers
- The critical link between Governance. IT/Technology, Staff Competencies and Resource Availability.
- Succession Planning Checklist for SMEs and Nonprofits
- In-house Research begins with an Archaeological Dig of your Organisation
- Increasing job satisfaction
- Manage your Corporate Language, please!
- Jean’s Service Delivery for Nonprofit and Commercial Service Providers
- A Management Group Activity to address role clarity and job satisfaction
- Jean’s definition Partnership in the Nonprofit Sector
- Applying labels to categorise individuals is out of control
- A Management Group Activity to assess the effectiveness of internal policy and procedure manuals
- Jean’s Core Business Strategy No. 7: Business Brainpower
- My simple, effective and reliable planning tool – the Square: Step 5
- Difference between ‘Stakeholder Analysis’ and ‘Stakeholder Survey’
- Jean’s definition Joint Ventures between Non-profit and For-profit Organisations – often spoken of in terms of ‘partnership agreements’
- Jean’s Core Business Strategy No. 1: Unshakeable Fact Test in effective decision-making
- My simple, effective and reliable planning tools – the Table: Step 7
- Be kind to yourself by improving your management of ‘Time’ and ‘Tasks’
- “Thinking and Feeling”
- Some of the Myths associated with Quoting
- The Business of selling and buying
- The role of Board Chairperson in a Nonprofit Organisation
- Understanding Personal Values in Policy Development – Custodial or Humanistic
- Jean’s Nonprofit Auspicing Checklist
- Jean’s Consultation and Consultative Decision Making Model
- Human factors that can contribute to risk in a nonprofit organisation
- Jean’s Tool No. 5: Organisational/Corporate Structure Tool
- Evaluation Framework for a Telephone Information and Advice Service
- Most common concerns about writing grant applications, submissions and proposals
- Nonprofit Boards – they have a Critical Responsibility to Monitor
- Evaluation of training
- Recruiting and Retaining Service Club Members
- Business Brainpower as a tool in connecting organistional and personal values
- Jean’s Core Business Strategy No. 8: Project Mentality and Management
- A checklist for new or intending Nonprofit Board/Committee members
- My simple, effective and reliable planning tools – including a circle, a triangle and a straight line: Step 1
- Knowledge and information transfer – how and why technology is a major problem
- Tendering and Outsourcing ‘mini-checklists’ for Managers
- Governance of Rural and Regional Nonprofit Service-providers
- Jean’s Nonprofit Board Member Recruitment and Orientation Checklist
- Managing Fear in Relation to Change
- Be sure to treat Quotes and Tenders as core business activities
- Jean’s Core Business Strategy No. 10: Strategic Business Relationships Checklist – checking the trust factor
- Critical Success Factors in Quoting and Tendering
- Forecasting involves the past, present and future
- Jean’s Core Business Strategy No. 3: Performance Indicators, Measures and Targets
- Jean’s Checklist: Making Ethics Work – does this begin and end with Management and Leadership?
- What is Committee-itis?
- One of my early lessons as a Trainer
- Jean’s Core Busines Strategy No. 5: Financial Risk Management – don’t neglect your debtors!
- My Spiritual Journey as an Independent Consultant
- Jean’s Tool No. 3 – Research and Development
- My simple, effective and reliable planning tool No. 8: Symbols
- Managing Governance in Nonprofit Organisations in Australia
- Jean’s Making Ethics Work Checklist – the nature and impact of change
- Jean’s definition of Service Delivery
- What is Community Development? The Neighbourhood House or Centre Example
- CEO Performance Appraisal/Review in a Nonprofit Organisation
- Why did Jean Roberts choose William Shakespeare as her business mentor?
- Jean’s Core Business Strategy No. 4: Marketing Strategy for SMEs – including tendering
- Jean’s definition of Management in a Nonprofit Organisation
- Jean’s Making Ethics Work Checklist – Management and Leadership Styles
- Jean’s Tool No. 2 – Team Tool
- Opportunities for innovation abound in these ‘tough times’
- Successful Submission Writing – for Business and Nonprofits 3rd Edition
- Opportunities for innovation abound in these ‘tough times’
- A Management Group Activity to assess the effectiveness of a statement of philosophy
- Life-cycle of a Grant Application or Submission
- Managing Fear in relation to Change
- Governance Kit No. 3 Personal responsibilities of nonprofit Board Members
- Guiding Principles relating to Measurable Consumer Outcomes
- Jean’s on-the-job Case Study – Effective Meetings
- My simple, effective and reliable planning tool of – the Circle: Step 4
- Jean’s definition of Integrated Service Planning/Performance Appraisal-Management
- Highlights from my attendance at the 2008 Institute for Small Business and Entrepreneurship (ISBE) World Conference
- Entrepreneurial Initiative as a Sole Operator
- A decade of action-research in supporting services for people living with difficulty, disadvantage or disability
- Planning a new initiative – a simple and effective checklist
- Is there such a thing as a non-community ?
- Conflict of Interest among board/committee members
- A package of three Management Group Activities for in-house/on-site Learning and Development
- Preparing or inviting submissions, grant applications, proposals
- Self-employment – as an alternative to working for a wage
- Burn-out Protection Plan for SMEs and Nonprofits
- Jean’s definition of Effective Communication
- Survival Protection Plans for SMEs and Nonprofits
- Jean’s on-the-job mentoring – Risk Scenario
- Jean’s Core Business Strategy No. 9: Retrospective Planning
- Jean’s definition of a Meeting
- Checklist to increase a Peak Body’s effectiveness
- Individual Work Practices – don’t ignore them!
- Management styles – pro-active, re-active and crisis
- Outsourcing
- Learning from one’s own experience
- Managing Staff – the issue of promotion
- Corporate Social Responsibility
