Archive for February, 2010

Jean’s on-the-job Case Study – Effective Meetings

There is an academic and theoretical definition and use of ‘case study’ and ‘scenario’: however, their application to on-the-job training needs to be loosened substantially to allow a practical discussion on such matters as:

  • identifying problems or difficulties
  • examining options

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Major Signs of Business Failure – early 1990s and today

These are my brief notes from the very early 1990s – and they are even more relevant today:

Major signs of business failure:

  • financial ratios
  • lack of cashflow forecasting
  • lack of financial information
  • creative accounting
  • trading irregularities
  • non-financial signs:
    • low

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Jean’s definition of a Case Study or Scenario

A case study or scenario can be used in informal on-the-job training, coaching and mentoring.  It can facilitate a structured one-to-one or small group discussion – or it can facilitate a structured discussion during a team or small staff meeting.…

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Jean’s definition of Assume

To assume is to take something or someone for granted – meaning that something or someone is being taken for granted.

The absence of timely, explicit and formal or official clarification allows assumptions to flourish, inviting inappropriate and perhaps negative …

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Jean’s definition of Quality System

What’s the relationship between a quality system, quality assurance, quality control and continuous quality improvement?

 Quality is the degree or standard of excellence, especially a high standard:   the totality of the attributes of a product, component, program or service that …

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