Jean’s Tool No. 2 – Team Tool
Team Tool – Business Brainpower
With the title of ‘Manager’, an incumbent will have responsibility for the performance of a number of people who comprise ‘the Manager’s Team’. The performance of a manager is dependent upon his or her ability…
Jean’s Tool No. 1 – Information
There are a number of tools critical to the management role and function – and the same tools can be used to declare and wage war, or to create and maintain peace.
The tragedy is that internal warfare at worst destroys…
One Man Show – the smallest of small business – extract from Section 4: Traffic lights for One Man Show business start-ups.
One Man Show – Featuring the Authors and Shakespeare
In 1985, I established my one-person company and began the journey along the road of self-employment as a One Man Show.
A road-journey over many years will…
Tags: assumption, book, creativity, credibility, definition, evaluation, extra mile, finance, framework, growth and development, indicator, innovation, management, marketing, objective, one man show, performance, planning, project, risk, risk management, self employment, small business, sole operator, strategy, structure, success, target, traffic light, traffic lights
Jean’s on-the-job coaching – Customer/Client/Consumer Service Quality
For small and medium commercial and nonprofit workplaces, creating a learning environment is both an opportunity and a challenge. As with on-the-job training and on-the-job mentoring, on-the-job coaching can support such opportunities and challenges.
Three desired outcomes from on-the-job coaching…
Jean’s on-the-job mentoring – Risk Scenario
Scenarios provide a rich framework for on-the-job mentoring.
Using a scenario in a mentoring relationship enables both parties to examine a familiar situation (whether need, problem, challenge or opportunity) from a different perspective. Examples include changing:
- the ‘people’ factor,
…

