Archive for March, 2011

Board Chairpersons need to understand how their Board Members talk

Each Board member is responsible for her/his words, conduct and behaviour as a Board member: and this responsibility is legal as well as moral, ethical and social. 

Each Board Chairperson is responsible for the conduct of each Board meeting.

Introducing

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Management Styles in SMEs and Nonprofit Organisations

I’ve been working with people in management positions through the past 26 years.  These four core issues have been consistently identified as of ‘immediate interest or concern’ through all of these years:

1)       If there is a position description,

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Guiding Principles relating to Measurable Consumer Outcomes

Consumer or Service-user Outcomes do not happen by themselves.  They require focus, practice, evidence, resources, structured planning and continuous improvement on the part of the service-provider.   Most importantly, agree on these key definitions for use throughout your commercial or …

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Practical and useful hints – for Demographers, Researchers, Marketers, Company Directors and Nonprofit Boards

When you find a useful hint, quote, example or checklist – never throw it away!  Here are some from my own ‘Useful hints’ folder:

1.   Mayo Clinic Health Information, accessible on their website, offered an article Workplace generation gap:

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Jean’s Nonprofit Board Member Recruitment and Orientation Checklist

Compare your Board’s current recruitment and orientation activities with Jean’s Checklist – make this an agenda item at an early Board meeting 

1.   Conduct a Board member skills audit to identify the gaps in skill, knowledge, etc. among current Board …

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