Small and medium enterprise (SME) assignments
Jean has over over 40 years of corporate experience and owns her own small business, Jean Roberts Management Solutions.
3-year consultancy with the Managing Director of an international pump company, one of a Group of Companies with headquarters in Europe:
- this consultancy included strategic planning, corporate negotiations, coordinating the national sales plan and designing and documenting quality procedures.
15 month consultancy with the Chairman of a direct-marketing company based in Melbourne and operating throughout Australia, New Zealand, Malaysia and Singapore with design centres in New York and Europe and Asian product manufacturing networks:
- this consultancy included both the corporate and field structures with considerable involvement in the analysis of weekly sales, returns and productivity figures and resultant corporate, field and marketing planning, training/support activity with active involvement in incentive and reward conferences and events.
Strategic planning consultancy with the Senior Management Team of a national retail franchise:
- this consultancy involved development of a draft strategy plan as a basis for intensive internal consultation, with a clear and strong statement of corporate values/principles and operational commitment to the ‘triple bottom line’.
Evaluation of sales submissions in a number of national companies, especially in the critical stage of introducing a new or improved product:
- these consultancies involve review of the structure, format and content of sales submissions nationally, design of improvements to ensure both effectiveness and consistency throughout the company, and design and implementation of a national training program.
Evaluation of internal processes for selecting tendering opportunities or responding to tendering requirements:
- establishing a policy framework to ensure that tendering has the status of a core business function,
- improving the structure and process to support this function,
- introducing consistent and replicable procedures, and
- improving the strike rate and reducing the overall cost of tendering.
Preparation for the introduction of outsourcing:
- design of a competency/function matrix to identify core competencies and functions that must remain in-house, and
- design of an internal process and procedure to introduce outsourcing as a core business activity.
Preparation of training materials for competency-based training:
- examples of competency levels include manager, team member and team leader.
