Jean Roberts: Non-profit

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Typical behaviours of proactive, reactive and crisis management styles

There are three broad management styles:

1.      pro-active management,

2.      re‑active management, and

3.      crisis management.

People with management responsibilities will each have their personal style of doing things.  In the same way, groups with management responsibilities will have a collective style.

It…

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A Management Group Activity to address role clarity and job satisfaction

Role clarity and individual/team job satisfaction are key factors in achieving and maintaining consistency in operational performance.

Role clarity is a requirement and right for any person employed, contracted, sub-contracted or invited by the Management Group to perform tasks and

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A Management Group Activity to assess the effectiveness of a statement of philosophy

Management is responsible for consistency in operational performance: consistency is dependent upon acceptance of and adherence to a statement of philosophy

The purpose of this Group Activity is to determine whether a statement of philosophy exists, and if so, the

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A Management Group Activity to assess the effectiveness of internal policy and procedure manuals

Management is responsible for consistency in operational performance: consistency is dependent upon adherence to approved policies and procedures for repetitive functions

The purpose of this group activity is to determine whether policy and procedure manuals exist, and if so, the…

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Management and Leadership: Risk and Quality are two sides of the one coin

Without a quality system, quality assurance is at best a guess, with no basis for continuous quality improvement.

The first requirement in quality assurance and improvement is the presence of a quality system.  With a quality system in place, quality…

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Summary of Jean’s address – VU Entrepreneurs Business Network Breakfast, 26th May

Summary of address by Jean Roberts at the School of Enterprise, Victoria University, Entrepreneurs Business Network Breakfast Meeting in Melbourne, 26th May ’10

The difference – and relationship – between ‘Management’ and ‘Leadership’, and their link with ‘Innovation’ and ‘Entrepreneurship’

Managers are involved…

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Management styles – pro-active, re-active and crisis

Definitions

The definition of management used consistently in Jean’s writing is ‘achieving agreed objectives with and through people’.

Management style is the term given to the manner in which a manager or management group carries out the role of managing, ie…

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Skills Involved in Tendering

Treat Tendering as a Core Business Function

As you move into the task of preparing a tender, you will soon realise the nature and range of skills you will need to call upon – either from yourself or from your colleagues…

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Time and Task Management

Six Steps Toward Improving your Time and Task Management

If you are keen to review your current style of working – no matter what your work is – then be prepared to invest some of your…

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Evaluation Framework for a Telephone Information and Advice Service

Enquiries are welcome about the Jean Roberts Internal Evaluation Framework.

The quality framework underlying this Internal Evaluation Framework is the Total Quality Management (TQM) framework.

TQM particularly attempts to minimize the amount of time and money spent on quality control by…

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