Jean Roberts: Research

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In-house Research begins with an Archaeological Dig of your Organisation

By digging into the history of your organisation, you can uncover and connect with the passions, commitment and energy that contributed to the early stages and later growth.   Yes, each organisation will have a history – no matter how …

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Making Ethics Work – Free Trial

If an ethical nonprofit organisation or small/medium enterprise is your objective – you need to examine this newly developed Toolkit.
It is based on empowering staff to:

  • define ‘ethics’ in terms of their individual work practices, in order to
  • ensure

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Opportunities for innovation abound in these ‘tough times’

It’s well and truly time to over-ride accusing opinions and predictions in our daily media with conversations that promote, encourage and praise endeavour, effort and resilience on the part of individuals, families, business people, community groups, education providers (to name

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The critical link between Governance. IT/Technology, Staff Competencies and Resource Availability.

This paper was presented at the Connecting Up 2011 Conference.

The key question for any nonprofit governing body whose organisation is using IT/Technology internally is this:

  • Is IT/Technology working better than what it is meant to replace?

There are varying …

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Practical and Useful Hints for Demographers, Researchers, Marketers, Company Directors and Nonprofit Boards – website and conversation feedback

I’m pleased to share some feedback received to this March website article – mostly about generalisations and labels that thrive in the language of today:

  • Are there any hints for Baby Boomers in managing Generation Xers?
  • Why are we labelled

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Board Chairpersons need to understand how their Board Members talk

Each Board member is responsible for her/his words, conduct and behaviour as a Board member: and this responsibility is legal as well as moral, ethical and social. 

Each Board Chairperson is responsible for the conduct of each Board meeting.

Introducing

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Management Styles in SMEs and Nonprofit Organisations

I’ve been working with people in management positions through the past 26 years.  These four core issues have been consistently identified as of ‘immediate interest or concern’ through all of these years:

1)       If there is a position description,

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Guiding Principles relating to Measurable Consumer Outcomes

Consumer or Service-user Outcomes do not happen by themselves.  They require focus, practice, evidence, resources, structured planning and continuous improvement on the part of the service-provider.   Most importantly, agree on these key definitions for use throughout your commercial or …

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Practical and useful hints – for Demographers, Researchers, Marketers, Company Directors and Nonprofit Boards

When you find a useful hint, quote, example or checklist – never throw it away!  Here are some from my own ‘Useful hints’ folder:

1.   Mayo Clinic Health Information, accessible on their website, offered an article Workplace generation gap:

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Jean’s Making Ethics Work Checklist launch

Jean’s Making Ethics Work Checklist – for SMEs and Nonprofit Organisations

1.     The Corporate or Organisational aim relating to ethics is to establish and maintain an ethical workplace and work environment

2.    Establish performance indicators by which an ethical workplace …

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