Index of Articles

The following index lists all the articles available from Jean Roberts.  Please contact Jean to discuss the content in further detail.

  1. Most common concerns about writing grant applications, submissions and proposals
  2. Where two or more are gathered, there is potential for conflict – free discussion paper
  3. Relationship between a Nonprofit Constitution and Internal Policies and Procedures
  4. Managing Fear in Relation to Change
  5. Delivering Quality Services – a free checklist for Service Providers
  6. Entrepreneurship and Innovation depend on HRD
  7. Is there such a thing as a non-community ?
  8. Key characteristics of a ‘successful’ Nonprofit Committee/Board
  9. Checklist to guide an internal review of your quoting and tendering procedures
  10. Complexity vs Simplicity
  11. Checklist for a new or intending CEO, Manager or Coordinator in a Nonprofit Organisation
  12. Be sure to treat Quotes and Tenders as core business activities
  13. One of my early lessons as a Trainer
  14. Knowledge and information transfer – how and why technology is a major problem
  15. Manage your Corporate Language, please!
  16. Business Brainpower as a tool in connecting organistional and personal values
  17. 5-Levels of Quality Maturity in Nonprofit Board Performance
  18. In-house Research begins with an Archaeological Dig of your Organisation
  19. What is Community Development? The Neighbourhood House or Centre Example
  20. Business Brainpower as a tool in Training and Development
  21. Jean’s Nonprofit and Social Enterprise Organisational Health Check
  22. Submission/tender writing – how does it rank in your Company’s priorities?
  23. Jean’s Checklist for Reading or Writing a Tender or Submission Brief
  24. Some of the Myths about Nonprofit Governance
  25. Burn-out Protection Plan for SMEs and Nonprofits
  26. The Politics of Collalborative Effort in Nonprofit and SME Workplaces
  27. Making Ethics Work – Free Trial
  28. Succession Planning Checklist for SMEs and Nonprofits
  29. Opportunities for innovation abound in these ‘tough times’
  30. The critical link between Governance. IT/Technology, Staff Competencies and Resource Availability.
  31. Managing Workplace Relationships
  32. A package of three Management Group Activities for in-house/on-site Learning and Development
  33. Practical suggestions for Demographers, Researchers, Marketers, Company Directors and Nonprofit Boards
  34. Practical and Useful Hints for Demographers, Researchers, Marketers, Company Directors and Nonprofit Boards – website and conversation feedback
  35. Critical Success Factors in Quoting and Tendering
  36. Board Chairpersons need to understand how their Board Members talk
  37. Management Styles in SMEs and Nonprofit Organisations
  38. Guiding Principles relating to Measurable Consumer Outcomes
  39. Practical and useful hints – for Demographers, Researchers, Marketers, Company Directors and Nonprofit Boards
  40. Jean’s Nonprofit Board Member Recruitment and Orientation Checklist
  41. Have you thought of applying the principles of Deliberate Practice to your life as a Small Business Owner/Manager?
  42. Writing an Evaluation Report for a funded or contracted service
  43. Individual Work Practices – don’t ignore them!
  44. In-House Risk Register Workshop – practical strategies based on individual work practices
  45. Jean’s Consultation and Consultative Decision Making Model
  46. Delegation of Authority from a Nonprofit Board to the CEO
  47. Role and Function of a Peak Body – from the perspective of a Peak Body’s Board and CEO
  48. Theoretical Quality Framework for Nonprofits and SMEs
  49. Theoretical Frameworks – why we need them in governance and management
  50. Role of a Peak Body – from the perspective of the membership base
  51. Jeans Successful Quoting and Tendering for Small and Medium Enterprises (SMEs) and Nonprofit Organisations
  52. Jean’s Making Ethics Work Checklist launch
  53. Jean’s Making Ethics Work Checklist – a work in progress
  54. Jean’s Checklist: Making Ethics Work – a working definition
  55. Jean’s Service Delivery for Nonprofit and Commercial Service Providers
  56. My Spiritual Journey as an Independent Consultant
  57. Jean’s Checklist: Making Ethics Work – Leaders and Managers must manage relationships within their workplace.
  58. Jean’s Making Ethics Work Checklist – the nature and impact of change
  59. Jean’s Making Ethics Work Checklist – Management and Leadership Styles
  60. Jean’s Making Ethics Work Checklist – Parameters and Focus
  61. Jean’s Checklist: Making Ethics Work – does this begin and end with Management and Leadership?
  62. Jean’s Checklist: Exposing the traps in tendering and outsourcing
  63. Why did Jean Roberts choose William Shakespeare as her business mentor?
  64. Managing Fear in relation to Change
  65. Managing Fear about Nonprofit Board/Committee Performance
  66. Nonprofit Sector Risk Scenarios
  67. Managing fear as a very small business!
  68. Typical behaviours of proactive, reactive and crisis management styles
  69. A Management Group Activity to address role clarity and job satisfaction
  70. A Management Group Activity to assess the effectiveness of a statement of philosophy
  71. A Management Group Activity to assess the effectiveness of internal policy and procedure manuals
  72. Management and Leadership: Risk and Quality are two sides of the one coin
  73. Owner/Managers as Managers, Leaders, Innovators and Entrepreneurs
  74. Summary of Jean’s address – VU Entrepreneurs Business Network Breakfast, 26th May
  75. Management styles – pro-active, re-active and crisis
  76. Jean’s Tool No. 5: Organisational/Corporate Structure Tool
  77. Jean’s Tool No. 4 – Decision Tool
  78. Jean’s Tool No. 3 – Research and Development
  79. Jean’s Tool No. 2 – Team Tool
  80. Jean’s Tool No. 1 – Information
  81. Jean’s on-the-job coaching – Customer/Client/Consumer Service Quality
  82. Jean’s on-the-job mentoring – Risk Scenario
  83. Jean’s on-the-job Case Study – Effective Meetings
  84. Major Signs of Business Failure – early 1990s and today
  85. Jean’s definition of a Case Study or Scenario
  86. Jean’s definition of Assume
  87. Jean’s definition of Quality System
  88. Jean’s definition of a Meeting
  89. Successful Submission Writing – for Business and Nonprofits 3rd Edition
  90. Tendering and Outsourcing ‘mini-checklists’ for Managers
  91. Jean’s definition of Integrated Service Planning/Performance Appraisal-Management
  92. Jean’s definition Partnership in the Nonprofit Sector
  93. Jean’s definition of Effective Communication
  94. Skills Involved in Tendering
  95. Jean’s definition Linking Policies with Improved Work Practices
  96. Time and Task Management
  97. Evaluation Framework for a Telephone Information and Advice Service
  98. Jean’s Core Business Strategy No. 10: Strategic Business Relationships Checklist – checking the trust factor
  99. Jean’s Core Business Strategy No. 9: Retrospective Planning
  100. Jean’s definition Difference between Management and Leadership
  101. Definitions can ensure clarity and avoid confusion
  102. Jean’s Core Business Strategy No. 8: Project Mentality and Management
  103. A checklist for new or intending Nonprofit Board/Committee members
  104. Jean’s Core Business Strategy No. 7: Business Brainpower
  105. Jean’s Core Business Strategy No. 6: Traps in Tendering and Outsourcing
  106. Jean’s Core Busines Strategy No. 5: Financial Risk Management – don’t neglect your debtors!
  107. Jean’s Core Business Strategy No. 4: Marketing Strategy for SMEs – including tendering
  108. Jean’s Core Business Strategy No. 3: Performance Indicators, Measures and Targets
  109. Jean’s Core Business Strategy No. 2: The Art and Science of Business: ‘Critical Success Factors – Jean’s A-Z’
  110. Jean’s Core Business Strategy No. 1: Unshakeable Fact Test in effective decision-making
  111. Increasing job satisfaction
  112. An extract from One Man Show – The purpose of a marketing strategy
  113. Introduction to Key Performance Indicators (KPIs), Measures and Targets for Small and Medium Enterprises (SMEs)
  114. Understanding the relationship between Entrepreneurship, Innovation and Creativity
  115. Entrepreneurial Initiative as a Sole Operator
  116. Action-research projects in the nonprofit sector
  117. Highlights from my attendance at the 2008 Institute for Small Business and Entrepreneurship (ISBE) World Conference
  118. Jean’s definition of Service Delivery
  119. Committee Members’ Handbook
  120. Competitive Tendering – how to write a competitive tender
  121. The Left and Right Brain Business
  122. Riding the Waves of Community Development in Australia
  123. Managing Governance in Nonprofit Organisations in Australia
  124. Governance Kit No. 3 Personal responsibilities of nonprofit Board Members
  125. Jean’s definition of Nonprofit Governance
  126. Evaluation of training
  127. Corporate Social Responsibility
  128. Jean’s definition of Management in a Nonprofit Organisation
  129. Recruiting and Retaining Service Club Members
  130. Jean’s Nonprofit Constitution Checklist
  131. Governance Kit No.2: Partnership Relationships
  132. Governance Kit No.1: clarifying the roles and responsibilities of nonprofit Board Members
  133. One Man Show – the smallest of small business
  134. Planning and implementing a strategy for growth
  135. Opportunities for innovation abound in these ‘tough times’
  136. Preparing or inviting submissions, grant applications, proposals
  137. A decade of action-research in supporting services for people living with difficulty, disadvantage or disability
  138. How does information affect the Board's management style?
  139. Practical and useful hints – for Demographers, Researchers, Marketers, Company Directors and Nonprofit Boards
  140. Human factors that can contribute to risk in a nonprofit organisation
  141. Outsourcing
  142. Jean’s Nonprofit Critical Success Factor Checklist
  143. Understanding different behaviours in work, family and social environments
  144. The Business of selling and buying
  145. Jean’s definition of a Tender
  146. Checklist for effective and efficient decisions and meetings
  147. Jean’s Nonprofit Auspicing Checklist
  148. Momentum
  149. Conflict of Interest among board/committee members
  150. The role of Board Chairperson in a Nonprofit Organisation
  151. Supervision and Delegation
  152. Representative Board/Committee members in a nonprofit organisation
  153. Jean’s definition Joint Ventures between Non-profit and For-profit Organisations – often spoken of in terms of ‘partnership agreements’
  154. Annual General Meeting (AGM) and Annual Report Checklists
  155. Be kind to yourself by improving your management of ‘Time’ and ‘Tasks’
  156. Standards and Accreditation are very hot topics!
  157. A day in the life of a dynamic Association CEO