Posts Tagged ‘work practices’

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Individual Work Practices – don’t ignore them!

Individual Work Practices are critical to business and organisational sustainability – don’t ignore them!

Risk Management, Continuous Quality Improvement, Making Ethics Work, Key Performance Indicators, Good Governance… effective introduction and implementation of these concepts or tools are dependent upon …

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In-House Risk Register Workshop – practical strategies based on individual work practices

Risk is present in every business and organisation, and can affect functions, facilities, equipment, services, finances, people, communication and information dissemination.  

Now retired, Jean offers her 40-page Workshop Manual for perusal and use.  Email jean@jeanroberts.com.au if  you are interested to

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Jean’s on-the-job Case Study – Effective Meetings

There is an academic and theoretical definition and use of ‘case study’ and ‘scenario’: however, their application to on-the-job training needs to be loosened substantially to allow a practical discussion on such matters as:

  • identifying problems or difficulties
  • examining options

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Jean’s definition of a Meeting

Jean’s definition of a meeting has 8 requirements!

You’ll never waste your time in a meeting again – as long as you satisfy these 8 requirements.  But firstly, let’s agree that any meeting needs to have a purpose.

Any …

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Jean’s definition Linking Policies with Improved Work Practices

Organisational policies should never be developed or evaluated in isolation, as they underpin both procedures and work practices.

A Policy is a statement of principles or standards of conduct which guide any decision making in relation to processes, activities and …

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Definitions can ensure clarity and avoid confusion

Definitions provide a valuable structure for internal discussion at governance, management or operational levels of activity, where:

  • misinterpretation or misunderstanding may arise on key terms, concepts or practices,
  • orientation and induction of new people at any of these levels is

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Jean’s definition of Service Delivery

A nonprofit organisation offers or provides a range of programs, services, publications, activities, events, initiatives or benefits to one or more targeted audiences.

The Board, together with the CEO, negotiates contractual and funding agreements containing particular and specific terms and conditions to be complied with and outcomes to be achieved. The Board is accountable to the membership base to adopt the ‘best possible practices’ of governance, management and operation in order to ensure and provide the ‘best possible experience’ for service-users.

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Governance Kit No.2: Partnership Relationships

Governance Kit 2: Partnership Relationships

Governance Kit 2: Partnership Relationships

Partnership Relationships – linking policies with improved work practices at governance, management and operational levels of activity

This Kit addresses the increasing practice in the nonprofit sector for independent and autonomous organisations choosing – or being required – to work closely with other independent and autonomous organisations to undertake a collaborative project.

The purpose of a partnership relationship can be different or additional to, but compatible with, the purpose of each party in the partnership.

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